Last week Bill Brown Ford, Located in Livonia, Michigan, Celebrated their win as the #1 Ford Dealer in the world with Livonia Mayor Maureen Miller Brosnan & Livonia Chamber of Commerce President & CEO Dan West.
“We work really hard to make sure all of our businesses can grow & thrive in Livonia – one of the leaders in growing and thriving has always been Bill Brown Ford. In addition to being a #1 car sales destination, they are a #1 community partner.” -Mayor Brosnan.’
Among the 3,500 U.S. Ford dealerships, Bill Brown Ford was able to sell the most Ford vehicles, bringing the title back to Detroit. How was a family-owned local Livonia Ford Dealer able to accomplish this monumental achievement? Despite a pandemic, a global chip shortage, and many supply chain issues, Bill Brown Focused on putting their customers and community first by reinventing the vehicle purchasing process to meet their customer’s needs in unique times.
Bill Brown is different from other dealerships, which might pass customers from sales to finance and then to several departments within the dealership. Instead, the customer works directly with their personal sales representative throughout the entire purchasing journey at Bill Brown Ford, making it effortless for each customer.
Sales Associate, Chris Baxter, stated, “Bill Brown’s streamlined and highly personal approach guarantees a ‘quick touch’ experience for every customer. This helps us to build trust and eliminate stress. Plus, because you work directly with one person, there are no surprises or frustrations, and customers are able to get back on the road quickly in their new Ford.” For more information on buying a new Ford truck, SUV, or crossover, check out Bill Brown Ford, a local Ford Dealer near you.
